Privacy Policy

Last updated: 6 January 2026

BonusDebits ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Who we are

BonusDebits provides a service that helps customers set up Direct Debits for the purpose of meeting bank switch and account requirements.

Data controller:
BonusDebits
Email: contact@bonusdebits.co.uk

2. What information we collect

When you use our service, we temporarily collect:

Personal information

First and last name
Email address
Postal address

Payment information

Bank account holder name
Sort code
Account number

Important: We do not store your personal or bank details. Information is securely transmitted to our payment processor, Stripe Payments UK Limited, for the purpose of setting up Direct Debit mandates.

3. How we use your information

We use your information to set up Direct Debits on your behalf.

4. Lawful basis for processing

Under UK GDPR, we process your personal data on the basis of performance of a contract to provide the service you request.

5. Payment processing (Stripe)

We use Stripe Payments UK Limited to process Direct Debit payments.

Stripe acts as an independent data controller for payment information. You can read their privacy policy at: https://stripe.com/gb/privacy

6. Data retention

BonusDebits does not retain or store your personal or banking information. All data is transmitted directly to Stripe Payments UK Limited, who stores it according to their own retention policies.

Stripe retains your payment information as described in their privacy policy: https://stripe.com/gb/privacy

7. Your rights

You have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Lodge a complaint with the Information Commissioner's Office (ICO)

For data stored by Stripe, contact them directly via their privacy policy. For other questions, contact: contact@bonusdebits.co.uk

8. Security

We use appropriate technical and organisational measures to protect your personal data, including:

Encrypted connections (HTTPS)
Secure third-party payment processing
No persistent storage of personal or banking data

9. Cookies

We use privacy-respecting analytics (Fathom Analytics) which does not use cookies or track personal data. We do not use any tracking cookies on this website.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.